Privacy Policy
This Privacy Policy explains how Get Tap Wand collects, uses, and protects your personal information when you visit our website or place an order.
Information We Collect
When you visit our website or place an order, we may collect personal information such as:
- Your name
- Email address
- Phone number
- Billing and shipping address
- Order details
- Payment confirmation details
- Website usage information, such as pages viewed and device/browser information
We do not store your full payment card details. Payments are processed securely by our payment providers.
How We Use Your Information
We use your personal information to:
- Process and fulfil orders
- Send order confirmations and shipping updates
- Provide customer support
- Respond to enquiries
- Manage returns and refunds
- Improve our website and customer experience
- Prevent fraud and protect our store
- Meet legal, tax, and accounting obligations
Marketing
If you sign up to receive marketing emails, we may use your email address to send updates, offers, and product information.
You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in our emails or contacting us.
We do not sell your personal information.
Sharing Your Information
We may share your personal information with trusted service providers who help us run our store, including:
- Shopify, our ecommerce platform
- Payment providers
- Shipping and delivery providers
- Email and marketing platforms
- Analytics and advertising platforms
- Professional advisers, where required
We only share information where needed to provide our services, process orders, improve our store, or comply with legal obligations.
Cookies
Our website may use cookies and similar technologies to operate the store, remember preferences, improve performance, understand visitor behaviour, and support marketing or advertising.
You can manage cookie preferences through your browser settings or any cookie options available on our website.
Data Retention
We keep personal information only for as long as necessary for the purposes described in this policy, including order fulfilment, customer support, legal, tax, accounting, and fraud prevention purposes.
Your Rights
Depending on your location, you may have rights over your personal information, including the right to:
- Access the personal information we hold about you
- Ask us to correct inaccurate information
- Ask us to delete your information
- Object to or restrict certain processing
- Withdraw consent for marketing
- Request a copy of your personal information
To exercise these rights, please contact us using the details on our contact page.
Security
We take reasonable steps to protect your personal information. However, no online service can be guaranteed to be completely secure.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
Children’s Privacy
Our website is not intended for children to use without the involvement of a parent or guardian. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page.
Contact: gettapwand@gmail.com
If you have any questions about this Privacy Policy or how your personal information is handled, please contact us through our contact page or at the email address provided on our store.